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Call: 1300 660 445, We Deals in Bosch, DSC, Ness, Paradox, Crow, Hills Brands.
A division of Pacific security technology Pty Ltd
Master Licence: 408770551

Emergency Calls and Over-the-phone Help

 Is your alarm beeping? Maybe the keypad’s making a noise you don’t understand? Worse yet, your alarm’s sounding for no apparent reason, keeping you and your neighbours up?

If you need help immediately and would like assistance over the phone, Pacific Security Technology offers a 24/7 alarm deactivation and assistance line from as little as $60.00 Inc. GST for verified account holders and $155.00 Inc. GST for non-account holders.

Don’t have an account with us? Click here to set one upComing soon – Please call us for manual verification if you’d like to hold a Pacific Security Technology Verified Member’s Account.

Alarm Repairs

Working across all makes and models of Australia’s leading alarm and security brands, Pacific Security Technology offers professional alarm repairs with a 12-month guarantee across both products and workmanship. Equipped with the tools to see to a successful service in just one visit, our technicians are sure to provide you with a seamless repair in just one, quick and cost-effective call out. Call us before 9:00am to book your appointment for the very same day, with call-outs from just $185.00 Inc. GST or less!

1300 660 445 – Speak to us today

Alarm Installations and Replacement Services

Whether you’ve just moved into a new development, or you’re looking to overhaul your existing, out-dated system, we offer the latest in alarm and security technologies and go on to provide some of the most effective installation services in the country. We pride ourselves on cleanliness and attention to detail, striving to protect the aesthetics and functionality of the properties and projects we service. That means no loose wires, no unsightly mess and no unnecessary holes in the wall – only crisp, clean and presentable workmanship in every case.

If your system has fallen victim to TSD (Total System Damage) as a result of an electrical storm, fire, power surge or heavy tampering, have a look at our Insurance Liaison Service for details on assistance in replacing your security system. Click here for more information about our Insurance Liaison Services.

For those interested in alarm installations for New Developments, please click here.

Give us a call on 1300 660 445 today and see just how quickly you can have a fully functional alarm system up and running in your home or offices.

If you can’t get to the phone right now, send us a message online and we’ll have one of our technicians provide you with more information via email or text.

Alarm Maintenance

Pacific Security Technology offers professional alarm servicing at a time and date that suits you. Whether you need your commercial properties serviced monthly, or your home every two years, we can provide you with a seamless security management and maintenance solution to meet your exact requirements.

We can provide once-off, weekly, monthly, bi-annual and annual service packages to both domestic and commercial customers, with tailored packages available to those seeking total strata management solutions.

We work across all makes of Australia’s leading alarm and security systems, including every detail of your particular systems, from Honeywell Keypads to Flood Detection Units and DSC Smoke Detectors.

Prevent irritating warning messages and potential system failures by regularly maintaining your property’s security systems.

Did you know that by failing to regularly maintain and service your home or office security, you could be inadvertently affecting your ability to make a successful claim in the event of a break-in?

Pacific Security Technology can work with you to ensure that your systems meet your insurance requirements with each passing year, helping you to stay protected and covered in the event of an intrusion.

Alarm Upgrades

Just like most forms of technology, your home and office security systems can become prone to failure over continued use and, worse still, become easier to overcome as new malware becomes available to potential criminals.

As such, it’s important that your alarm systems are up-to-date and set-up in the most appropriate way. That’s to say that if you haven’t had certain aspects of your alarm installed or repaired correctly, your system may become less effective as a crime prevention tool.

With an inspection from Pacific Security Technology, we can guide you as to whether your systems are still capable of providing the appropriate levels of protection, or if it might be time to consider an upgrade. Where that’s the case, we’ll do our utmost to help you best understand your options and offer up the most suitable hardware to suit.

Is your keypad covered in dust? Recently fallen victim to an electrical surge or storm? It could very well be time to have your alarm inspected – it may be perfectly fine, but better safe than sorry!

Give us a call today on 1300 660 445 to have us provide you with an inspection and upgrade service if required, with prices starting at just $185.00 Inc. GST.

Click here to contact us for more information about an alarm upgrade, or to book your appointment.

Back-Up Battery Services and Replacements

Your alarm’s back-up battery, whether secured directly to your keypad, your back-to-base unit, your NBN service hub or the detectors themselves – the back-up battery is there to keep your system up and running in the event of a power cut.

If your back-up battery is not fully functional or has suffered from prolonged use, it may become prone to failure and consequentially cease to provide your home or offices with the protection they need.

Having dysfunctional or out-dated batteries can affect your insurance cover in the event of a burglary or break-in. Most therefore recommend that your home alarm systems be serviced at least once every two years and commercial properties at least once a year.

We offer Back-up Battery Replacements across all major makes and models of alarm and security products, including anti-intrusion systems, NBN-based systems, flood detection units and smoke alarms.

Call us today on 1300 660 445 to have us service or replace your back-up batteries. Get in touch with us before 9:00am and we’ll try to fit you in on the very same day!

Click here to find out more about our battery replacement services, or to make an appointment online.

Back-To-Base Monitoring

Back-to-Base Monitoring is a premier service that can be bolted on to most existing alarm systems. The service gives the customer access to a team of trained security personnel who provide continuous overwatch over your home or office security system.

Ever been away from home, only to have your neighbour ring up because of your noisy alarm? Having Back-To-Base Monitoring set-up on your systems will alert our team to any suspicious activity at the premises, allowing us to follow up with the most appropriate action.

The most up-to-date Back-To-Base Monitoring solutions are designed alongside a mobile application, which can be downloaded separately from the Google Play and Apple iTunes Store. Get in touch with us for more information. The app allows the user to have full analytical control over the system, meaning no more false alarms and, in the event of a potential break-in, the protection you need and responses to suit, from professional guard dispatch to police notifications.

If you’d like to know more about Pacific Security Technology’s Back-To-Base Monitoring, please give us a call on 1300 660 445 or click here to contact us online.

Guard Response

Usually an additional service bolt-on, attached to our Back-To-Base Monitoring, our professional Guard Response services allow customers to make use of a trained security guard, dispatched to the listed place of residence in the event of an emergency or potential intrusion.

Pacific Security Technology has worked closely with a range of guard response providers over the years, finding a handful to offer the same high quality service standards as our customers have come to expect across our wide range of services. As such, we can provide you with a list of the most appropriate guard responders, based on the type, size and location of the property in question.

For the most suitable quote, we recommend that you get in touch with us by phone on 1300 660 445 to arrange for a site inspection. Alternatively, you can reach out to us online by clicking here.

Business-To-Business Service Solutions

Pacific Security Technology has been providing leading alarm and security services to clients across Sydney and New South Wales for over two decades. In so doing, the company has established itself as one of the foremost authorities in security management and alarm services. As such, we have created a range of specialist services, dedicated to suit the needs of commercial clients and those who own or manage more than one property:

Strata Management:

 Whether you own a home in the Suburbs or a number of commercial properties across the state, Pacific Security Technology can provide you with the largest selection of tailor-made alarm and security management solutions in Australia.

We can work closely with you or the enlisted body corporates to provide your properties with the most effective alarm repairs and scheduled security services, helping you to meet your insurance providers’ requirements and those of your respective councils’ health and safety protocols.

We have provided professional alarm installations, repairs, Back-To-Base Monitoring and Guard Response services.

For the most cost and time-effective alarm maintenance and strata management services, Pacific Security Technology is Sydney’s number one service provider and the perfect fit to your property portfolio.

New Development Services

Are you in the process of gaining Development Approval, but getting stuck on security technicalities? We can help.

From flood detection solutions through to basic fire alarms and home intrusion systems, Pacific Security Technology can work with you, your architect and engineers to ensure you pre or post fabricated development meets all local council requirements, and the long-term protection of future tenants.

We can provide technical consultations for alarm and security planning, or follow through with high-quality installations and finishes to suit a wide range of property aesthetics and relative functions. For a personalised New Builds Solution, we recommend getting in touch with us so that we can provide you with the most suitable information. Call us today on 1300 660 445 and speak to Basel, or click here to send an electronic enquiry through to our head offices. Either way, we’re sure to provide you with an affordable and highly effective security solution, tailored to you and your property’s exact specifications.

Insurance Liaison Solutions

It’s not uncommon for alarms and security systems in both home and office settings to fall victim to Total System Damage, whether due to an electrical storm or power surge.

If you’re looking to have your entire alarm system upgraded, repaired or replaced following critical damage, we can help you to communicate your security requirements to your insurance provider, thereby helping you to have the system seen to as quickly as possible.

As a means of maintaining your house or office insurance, your alarm systems should be in perfect working order with appropriate service certification for each inspection after installation. Failing to do this, especially in the event of a system failure, can lead to unsuccessful claims should an intrusion occur.

It is therefore recommended that private residences have their systems inspected at least once every two years and commercial clients at least once a year.

To arrange for communications assistance with your insurance provider, send an email to, providing full details of your alarm system and the issues at hand. We’ll follow up with the appropriate response and go on to provide the full replacement, repair or installation, as required.

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